My license is showing as invalid

This issue unfortunately pops up occasionally and is generally fixed by performing the following actions:

Reissue the license:

Proceed to your WHMCS client area and login ( Your login details are generally the same as your account here with LicensePal unless the password has been changed since signing up. Once you are logged in navigate to the My Products/Services area of the WHMCS portal. From here you will view the details of the license in question. Towards the middle of the page you will have an option to reissue the license. Once the license is reissued proceed back to your WHMCS installation and try once more. Note: You may be prompted for your license key prior to logging in.

If reissuing the license does not rectify the issue then please contact the WHMCS support team for further assistance.

  • 89 Users Found This Useful
Was this answer helpful?

Related Articles

How can I change the domain/IP on my license?

You just need to re-issue the license. Please be aware that you can do this at any time you need...

How can I download WHMCS?

To download WHMCS, simply login @ click the My...

I want to upgrade my monthly license to branding free

You would need to purchase a new monthly no-branding license and then submit for the...

I want to upgrade to an owned license

You would need to purchase a new owned license and then submit for the cancellation of your old...

I can't remember my login to the WHMCS members area

Please try the forgotten password feature on the whmcs website using the email address that you...